Q. Why doesn’t CalCPA.org support Internet Explorer 6?
A. Released in 2001, Internet Explorer 6 (IE6) has since become outdated and cannot support the new features of our website—or for web usage in general. We encourage you to
upgrade your browser or encourage your employer to do so. It’s easy to make the upgrade. IE8 also provides greater security than IE6. In addition to IE8, please know that Firefox, Safari and Opera are also excellent browser options.
Q. How soon can I access the website once a nonmember account is created?
A. You can register for CPE and purchase Classifieds online immediately once you create a nonmember account.
Q. How do I print a certificate of completion?
A. Go to My Events
(you will be required to login), scroll to the bottom of the page that
lists your recently completed events, and click "Print Certificate."
Q. How
do I access my Online Course(s)?
A. Go to My
Online/Self-Study (you will be required to login), then click on
"Materials."
Accessing Products
Q. What is member vs. nonmember pricing?
A. Member pricing refers to membership in CalCPA, a membership organization which charges annual dues. There are many benefits to membership including reduced pricing for CPE courses from the California CPA Education Foundation.
Q. How soon can I access an online product after purchase?
A. There is a delay of up to one business day before the product is accessible on the website.
Q. I am a VP member. When I add a course to the shopping cart, why am I being charged a fee?
A. When you reach the shopping cart, click the green link to Add/Modify Registrants. On the next screen, when you click the box to indicate you are a VP holder, your VP discount will be activated.
Q. How do I buy additional coupons book online?
A. This functionality is not available. Please call Customer Service at (800) 922-5272, ext. 1, to purchase additional coupon books.
Course Information
Q. When will I receive the approval code for taking a regulatory ethics course?
A. Your approval number will be on your certificate of completion, which will be given at the completion of the course.
Q. When do I need to cancel a course to avoid a penalty?
A. We require three business days prior to the course presentation to get a full refund. For details, view our cancellation policy.
Q. How soon after an event do I get course credit?
A. Attendance records for a course are reconciled approximately one week after the date of presentation. Once the course is reconciled, the credits are posted.
Q. When will I know the course location?
A. The location for a course will be listed at least four weeks in advance of the course date or sooner. Once the location is known, it will be posted on the website. All registrants receive e-mail confirmations 10 days prior to their course with the confirmation details.
Q. Is there a lunch break during the webcast?
A. Yes, one hour.
Applying/Tracking CPE
Q. Do I need regulatory ethics this renewal period?
A. The California Board of Accountancy is the governing agency for this determination. You can contact the CBA at (916) 561-1702 or online. You can also check your renewal notice. The reporting period for Regulatory credit is required will be indicated on the front of your renewal form.
Q. How many hours of ethics are required for renewal?
A. The California Board of Accountancy requires four hours of ethics every renewal period and two hours of regulatory ethics every six years, based on the last time you fulfilled this requirement.
Q. Can I get all of my CPE by self-study?
A. Yes, 100 percent of the CE requirements may be completed by qualifying self-study programs.
Q. How do you use online grading?
A. All tests are open-book. You have three opportunities to take the exam. We recommend that you print or copy your answer sheet in advance as you may need to take the test more than once. After completing your paper answer sheet, logon with your ID and password to My Self Study to transfer your answers to the online answer form. During the transfer process, you have one minute per question to complete the procedure. After submitting your answers, you will receive your grade immediately. If you have passed the test, print your certificate of completion.
Q. Do you get the answers to the questions missed for the Professional Ethics for CPAs self-study exam through online grading?
A. Online grading provides you with your test score immediately, as well as providing feedback if you have not yet passed the test. Text references, which appear in the order of the questions missed, indicate areas of the material you should restudy. Per company policy we do not inform you which questions you missed on any of the tests that we make available. Please confirm that we have your correct e-mail address so necessary feedback can be sent to you.
Q. Do you automatically communicate passing PETH scores to the California Board of Accountancy?
A. We notify the CBA of passing Ethics scores every Tuesday.
Q. Why doesn't the CPE Tracker, California Board of Accountancy format form, allow government credits to be entered in the "Add a Course" section?
A. The Add a Course section of the CPE Tracker is formatted to follow the CBA reporting method. The CBA does not require government credits, so it is not reflected. Once you print your report, put a check mark in the government box to indicate that type of credit.
Q. If an eight-hour course qualifies for Accounting & Auditing and Fraud credits, can I claim both?
A. You can only claim the eight hours for the event. You can split the hours—four hours for A&A and four hours for Fraud, or claim the full eight hours for either A&A or Fraud—but not both.
CalCPA Membership
Q. What are the benefits of joining CalCPA?
A. There are a number of CalCPA membership benefits. View our Connect to Your Profession brochure or go to www.calcpa.org/join.
Q. How do I join CalCPA?
A. You can complete an online application or request a membership packet.
