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Workplace Violence Prevention Checklist
Peter Moraga, Insurance Information Network of California
Workplace violence is a growing trend in America and can prove to be an insurance nightmare for employers. Consider the following:
- According to American Training Resources, 75 percent of workplace deaths occur during or as a cause of robberies, 25 percent are by non-strangers. Two million assaults are committed in the workplace each year, and 6 million serious threats are committed in the workplace each year.
- A study by Northwestern National Life Insurance Company found that 2,500 workers per 100,000 have been physically attacked on the job.
- Workplace violence costs American business $36 billion a year, according to a study by the Workplace Violence Research Institute (1995).
- Negligent hiring and negligent retention out-of-court settlements arising out of workplace violence averaged $500,000. Jury verdicts in these cases averaged about $3,000,000.
- Two million people are victims of violent crimes at work, according to the U.S. Bureau of Justice Statistics. Two-thirds of these incidents are preceded by behavioral red flags that might have been prevented.
- 25 percent of American working adults are "generally at least somewhat angry at work," according to a 1996 Gallup nationwide survey of 1,000 working adults.
Organizational Factors Contributing to Workplace Violence: - No policy against violence
- Lack of awareness training
- Negligent hiring and training
- Negligent supervision, retention
- Unfair discipline system
- Ineffective violence reporting
- No assistance programs
- Failure to warn others of danger
- Failure to monitor volatile person
- Inadequate physical security
- Abusive management style
- Atmosphere of intolerance
- Poorly handled downsizing
- Poorly handled layoffs
- Labor/management problems
- General disrespect for others
Personal Factors Contributing to Workplace Violence: - Migratory job history
- Prior workplace violence
- Violence outside the workplace
- Chronically disgruntled
- Disdain for authority
- Externalizes blame
- Socially isolated
- Personality disorders
- Zealot type behavior
- Substance abuser
- Domestic violence spill over to job
- Obsessive involvement with one's job
- Unwarranted sense of entitlement
- Romantic/sexual obsessions
- Obsession with acts of violence
- Paranoid and non-adjusting to change
- Contempt for boss
© 2002 California Society of Certified Public Accountants. For reprint permission, contact Aldo Maragoni, managing editor.
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