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Workplace Violence Prevention Checklist
Peter Moraga, Insurance Information Network of California

Workplace violence is a growing trend in America and can prove to be an insurance nightmare for employers. Consider the following:

  • According to American Training Resources, 75 percent of workplace deaths occur during or as a cause of robberies, 25 percent are by non-strangers.  Two million assaults are committed in the workplace each year, and 6 million serious threats are committed in the workplace each year.
  • A study by Northwestern National Life Insurance Company found that 2,500 workers per 100,000 have been physically attacked on the job.
  • Workplace violence costs American business $36 billion a year, according to a study by the Workplace Violence Research Institute (1995).
  • Negligent hiring and negligent retention out-of-court settlements arising out of workplace violence averaged $500,000.  Jury verdicts in these cases averaged about $3,000,000.
  • Two million people are victims of violent crimes at work, according to the U.S. Bureau of Justice Statistics.  Two-thirds of these incidents are preceded by behavioral red flags that might have been prevented.
  • 25 percent of American working adults are "generally at least somewhat angry at work," according to a 1996 Gallup nationwide survey of 1,000 working adults.
Organizational Factors Contributing to Workplace Violence:
  • No policy against violence
  • Lack of awareness training
  • Negligent hiring and training
  • Negligent supervision, retention
  • Unfair discipline system
  • Ineffective violence reporting
  • No assistance programs
  • Failure to warn others of danger
  • Failure to monitor volatile person
  • Inadequate physical security
  • Abusive management style
  • Atmosphere of intolerance
  • Poorly handled downsizing
  • Poorly handled layoffs
  • Labor/management problems
  • General disrespect for others
Personal Factors Contributing to Workplace Violence:
  • Migratory job history
  • Prior workplace violence
  • Violence outside the workplace
  • Chronically disgruntled
  • Disdain for authority
  • Externalizes blame
  • Socially isolated
  • Personality disorders
  • Zealot type behavior
  • Substance abuser
  • Domestic violence spill over to job
  • Obsessive involvement with one's job
  • Unwarranted sense of entitlement
  • Romantic/sexual obsessions
  • Obsession with acts of violence
  • Paranoid and non-adjusting to change
  • Contempt for boss

© 2002 California Society of Certified Public Accountants. For reprint permission, contact Aldo Maragoni, managing editor.