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Learn ten principles of writing effective emails, which include knowing when it is the right medium for the message, writing a smart subject line, remembering that emails are public documents and having an email strategy.
A single email can capsize a client relationship, trigger a lawsuit, or spark a profitable new business deal. Endless email checking drains productivity and ruins focus. Effectively managing and sensibly writing emails are core competencies because email is business writing. Participants will plan and write a subject line for a work email, adjust the tone of a sample document, and construct strategies to avoid email overload.
CPAs, financial professionals and staff.