Communications skills training for the CPA Webcast | 4173415B


Date :
November 20, 2017 11:00 AM - 1:00 PM
Location :
Facility :
Webcast Rebroadcast
Level of Difficulty :
Member Price :
Nonmember Price :
CPE Credits :
CPE 2.00
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Today’s competitive and complex business environment requires the CPA to be a strong communicator. Attend this proactive seminar and learn how to effectively communicate your position. Topics will emphasize the “communication” process and explore techniques to improve oral communications, including telephone techniques and written communications. Explore communications and personality types while considering the importance of the “human” side, including “empathy,” “ego" and “needs.” Summarized topics covered through a series of mini-case studies.

Materials are provided as an ebook for this course.


  • Determine how to become a stronger communicator.
  • Identify the communication process.
  • Identify how to improve oral and written communications.
  • Recognize empathy, ego and needs and personality types as they relate to communications.

Major Subjects:

  • Becoming a stronger communicator
  • The communication process
  • Improving oral and written communications
  • "Empathy, ego and needs," personality types and their influence on communications
  • Case studies to summarize the webinar concepts

Advanced Prep:


Misc. Information:

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Level of Difficulty:
Field of Interest:
Communications and Marketing


Designed For:

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.


David L Osburn
David L. Osburn, CCRA is the founder of Osburn & Associates, LLC, a business training and contract CFO firm that provides seminars, webinars and keynote speeches on topics such as banking/finance/credit, negotiations, marketing and management. His contract CFO clients’ include medical practitioners, real estate developers and financial institutions. His extensive professional background of 30 years includes 16 years in banking (commercial lending including loan underwriting, collections, management and customer development) and 29 years as an adjunct college professor (MBA and undergraduate courses). Osburn holds a master’s degree in business administration from Utah State University, a bachelor’s degree in Finance from Brigham Young University and is a graduate of the ABA National Commercial Lending School held at the University of Oklahoma. Additionally, he holds the professional designation of Certified Credit & Risk Analyst (CCRA) as granted by the National Association of Credit Management (NACM).

No Agenda or Materials posted.